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Search Oncor

Type your question or choose from the quick topics to view generative AI results from Search Oncor.

Most Searched Questions

Is the Outage Map in real-time? Does Oncor automatically know when my power is out? How do I report power outage?

Quick Links

Report Power Outage

View Outage Map

Download MyOncor Mobile App

Electric Service Guidelines

To Report Outage via text : Text “OUT” to 66267

To Receive MyOncor Alerts : Text “REG” to 66267

Residential
FOR BUSINESS
CONSTRUCTION & DEVELOPMENT
PARTNERS
SMART ENERGY
- Electric Vehicles
  - Learn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
- Renewables, Solar & More
  - Oncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
- Energy Efficiency
  - Find information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
INVESTOR RELATIONS
ABOUT US
- What We Do
- Corporate Governance
- Join Us
  - Careers
- Media Center
  - The Wire
- Contact Us - Outages
  - Report Outage
  - Call 888.313.4747
  - Available 24 hours a day/7 days a week
- Contact Us - Other
  - General Inquiries/Service Requests:
  - Call 888.313.6862
  - Email contactcenter@oncor.com
  - (Monday-Friday, 8 AM-6 PM Central Time)
  - New Construction Assistance
- FAQs

Help

Contact Us - Outages
- Report Outage
- Call 888.313.4747
- Available 24 hours a day/7 days a week
Contact Us - Other
- General Inquiries/Service Requests:
- Call 888.313.6862
- Email contactcenter@oncor.com
- (Monday-Friday, 8 AM-6 PM Central Time)
- New Construction Assistance
Claims
- File a Claim
- Check Claim Status

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