General Inquiries/Service Requests:
contactcenter@oncor.com
(Mon.-Fri., 8 a.m.-6 p.m. Central Time)
(24/7)
Report Outage
Service Assistance
Oncor Home
POWERING TEXAS
ENERGY EFFICIENCY
INNOVATION
SAFETY
COMMUNITY
NEWSROOM
Oncor Prepared for Cold Temperatures & the 2025–26 Winter Season
Power Outage Safety Checklist
Keep Away from a Fallen Power Line
Stay Safe Using Portable Generators
With the My Oncor App, you have more power at your fingertips.
Community
How Oncor Restores Power
Powering Texas
Oncor's Approach to Vegetation Management
On the Job: Oncor Troubleman
What is Weather Current?
How to Use Oncor's Storm Center Outage Map
An Exceptional Team Helps Oncor Bring a New Project To Life
Top 10 Tips for Winter Energy Savings
Is Your Storm Safety Kit Ready?
How Customers Can Protect Themselves from Scammers
Damage Evaluators Are Among First at Storm Scenes
Understanding the Oncor Part of Your Electric Bill
'MyONCOR' App Provides Enhanced Customer Experience
My Oncor Alerts: Monitor outages, get text updates 24/7