TYLER, TEXAS (January 27, 2026) – Oncor crews worked throughout the night to make significant progress on our ongoing restoration efforts for customers in East Texas impacted by the recent winter storm. Oncor continues to expect power to be substantially restored to remaining customers by this evening, though many will be restored sooner.

As of 6:00 a.m. Tuesday, approximately 2,500 customers are without power across Oncor’s eastern service region. Local crews and personnel who traveled to East Texas from other parts of our service area are fully engaged in restoring power to customers in the hardest hit areas of Cherokee, Angelina and Nacogdoches counties.

“East Texans experienced the most severe impacts within the Oncor service area from the recent winter storm. Many of the employees working on restorations are part of this community and are dedicated to ensuring their neighbors’ power is restored,” said Tom Trimble, east region customer service executive. “We are working through difficult conditions and significant damage to make repairs and restore power as quickly and safely as possible. We appreciate everyone’s patience and want to assure customers that our work will not stop until your lights are back on.”

While ice accumulation continues to pose the greatest restoration challenge, temperatures in Oncor’s service area are expected to rise above freezing this afternoon. As ice begins thawing, it’s possible for sagging branches to suddenly spring up into lines and cause additional outage impacts. Oncor teams remain prepared to respond should this occur.

Icy road conditions are also continuing to impact Oncor’s response times. While some ice that accumulated on roadways melted Monday, additional overnight freezing has contributed to hazardous pockets of black ice. Customers are encouraged not to travel unless necessary to help keep roadways clear for Oncor restoration personnel and other first responders. Texas’ “Move Over or Slow Down” law requires drivers to move over a lane or reduce their speed to 20 mph below the posted speed limit when approaching utility vehicles stopped with flashing lights activated on the roadside.

Oncor encourages customers to report all power outages immediately. Reporting helps us more quickly identify locations where additional repairs may be needed further down the lines that supply power to homes and businesses. 

As a reminder, Oncor’s Storm Center outage map shows all current outages throughout our service area, including outages unrelated to the recent winter storm.

Safety for employees and the public remains Oncor’s number one priority. Please continue to keep the following safety tips in mind:

• Stay weather aware, monitor local media and have multiple ways to receive severe weather alerts. Check on neighbors and elderly or vulnerable residents.
• Register for MyOncor Alerts by texting “REG” to 66267, download the MyOncor App and follow Oncor on Facebook and X. 
• If you see a downed power line, stay away, keep people and pets away and call 911 immediately. 
• To find warming centers opened and operated by local officials, visit tdem.texas.gov/warm. Locations and availability may change. For the latest information, please call 211 or check your city and county webpages.
• Helpful individual and family resources are available on the TDEM Disaster Portal. 
• Even experienced drivers can lose control on ice, and stopping distances can increase by up to ten times, causing vehicles to slide without warning. For those who must travel, check road conditions at DriveTexas.org and review TXDOT’s Safety Guide for Winter Travel. Use extra caution on bridges, ramps, overpasses, and shaded areas as they tend to freeze first.
• While prioritized during power restoration events, critical care designations do not guarantee an uninterrupted power supply, especially during severe weather. Customers who rely on electricity for life-saving medical devices should have a plan in case of power outages. Anyone experiencing an emergency event should call 911 immediately.
• If possible, bring pets inside during cold weather. If pets must be outside, ensure they have adequate shelter and access to non-frozen drinking water. Move other animals or livestock to sheltered areas and also make sure they have access to non-frozen drinking water.